Knowledge Base

Group Addresses

Group Addresses (sometimes referred to as a Multi-Recipient Addresses - MRA) route email messages to more than one email mailbox. Group Addresses can be created and configured on your account via the Group Addresses page.

Creating a Group Address

Web Hosting ➡️ Hosting Accounts ➡️ Edit Hosting Account ➡️ Group Addresses ➡️ Add Group Address

Click 'Create Group Address' on the Group Address page. Enter the alias, the part of the email address before the @ sign, on which you wish to create the Group Address in the text box. Click 'Create Group Address', your Group Address will be created instantly. Any message sent to this address will be received by all recipients specified within the Group.

Managing Recipients

Web Hosting ➡️ Hosting Accounts ➡️ Edit Hosting Account ➡️ Group Addresses ➡️ Manage Recipients

Once a group address has been created, the Manage Recipients link allows you to add or delete a recipient from a specified group address. To add a recipient, click on 'Add Recipient'. Specify either an available POP3 mailbox or an external recipient to add to the group. Note that if no POP3 mailboxes are shown, you will need to add one from the POP3 Mailbox first. Once you have added the recipient, a list of existing recipients is shown. Click on 'Delete' to remove the recipient from the group. Once deleted, the recipient will no longer receive mail sent to this Group Address.

Deleting a Group Address

Web Hosting ➡️ Hosting Accounts ➡️ Edit Hosting Account ➡️ Group Addresses ➡️ Delete

Click the 'Delete' link for the Group Address that you wish to delete. You will be asked to confirm the action before the Group Address is physically deleted. Once clicked, the Group Address will be removed and all recipients within will no longer receive mail sent to this group address.

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